Halifax Town Centre Ambassadors
The Ambassador Scheme was established to provide an on-street customer service presence in Halifax
Two Senior Ambassadors, Paul Bellenger and David Pickard work with Ambassadors Mike Harrison and Lizzie Crofts to provide additional support to the business community and visitors to our town centre
The role of the Ambassadors includes:-
- Customer service
- Reducing the fear of crime
- Signposting for new visitors
- Distribution of town centre information literature
- Marketing the town
The Ambassadors work closely alongside partner organisations including the Police, Ambulance and Fire Service, and provide:-
- Reassurance for town centre users
- Directions and tourism information
- Assisting with regular events
One of their most important tasks is routine and reactive patrolling, reporting incidents, and issues such as graffiti, damaged phone boxes, broken paving and excess litter. These regular inspections and reports to the appropriate agencies play a vital role in ensuring the town centre remains attractive to visitors.
The Ambassadors are also trained to control and defuse difficult situations, reporting incidences of unsocial behaviour and providing an important on-street presence to discourage crime and improve the safety of town centre users.